Google Reviews
Frequently Asked Questions
How do I send you my business information?
Please use our personalisation box before buying the product and enter all your business information that you would like to be printed on the card. Only the details provided will be printed on the NFC card.
How do I send you my business logo?
You can send us your business logo via using the "Upload Logo" button before buying.
What do customers need to scan the NFC Card?
Your customers need a smartphone with a NFC sharing. Your customers will only have to tap the card to the smartphone and a popup will appear, which will lead to the review page link. Please note that your customers need their own account for the respective portal.
What do customers need to scan the QR Code?
Your customers need a smartphone with a camera. Your customers will only have to hold the smartphone camera over the QR code and a popup will appear, which will lead to the review link. Please note that your customers need their own account for the respective portal.
How many reviews can I collect?
You can gain infinit reviews with our NFC cards.
Do I need an app to use the NFC card?
No app will be required for you to use the NFC card. It will be ready to use straight out the box.
How long does delivery takes?
As we manufacture all products individually and adapt them to you. The processing time takes 1-2 working day. All UK orders are dispatched same working day with Royal Mail and expected Next working day.
All International orders are dispatched same working day and depedning on country can be 6-7 working days.
Can I get a refund or exchange?
The exchange of the products is not possible because they are custom made orders. If something is wrong with your order or lost, we will send you a new delivery.
Are there any subscription or ongoing fees for using Moxi services?
There is no subscription or ongoing fees for using our services
What are the benefits of having a NFC smart card?
Instant Information Sharing, Environmentally Friendly, Interactive Content, Professional Image, Security and Privacy & Cost-Effectiveness in the Long Run
What are the benefits of collecting Google reviews for my business?
Collecting Google reviews offers several benefits. Firstly, it enhances your online reputation and credibility, as potential customers often rely on reviews to make informed decisions. Secondly, positive reviews can boost your search engine visibility, helping you attract more customers. Lastly, customer feedback provides valuable insights for you to improve your products or services and enhance the overall customer experience.
How can I effectively respond to negative reviews?
Addressing negative reviews professionally and promptly is crucial. We recommend you respond to negative reviews in a constructive manner. By showing empathy, offering solutions, and demonstrating your commitment to customer satisfaction, you can turn a negative experience into a positive one. Did you know that 45% of consumers are more likely to visit a business if it responds to negative reviews?